Privacy & Cookie Policy
Effective Date: [Insert Date]
1. Introduction
Welcome to Kinnaur Goodness. We care deeply about your trust. Whether you’re pre-ordering our farm produce, joining a seasonal activity, or simply exploring our stories online — your privacy matters to us.
This policy explains how we collect, use, and protect your information when you visit our website (www.kinnaurgoodness.com), contact us through WhatsApp, participate in farm engagements, or interact with us in any way.
2. What Information We Collect
We may collect the following types of information when you engage with Kinnaur Goodness:
Personal Information:
Your name, phone number, email address, delivery address, and preferences related to our farm produce or events.
Order Information:
Details about what you’ve ordered — such as apple varieties, quantities, or other produce like apricots, rajma, etc.
Activity Participation Info:
If you register for a farm walk, birdwatching event, or storytelling session, we may ask for your name, age (if children are involved), and any relevant notes to ensure a safe and meaningful experience.
Technical Info (Cookies):
Like most websites, we may collect limited data through cookies, such as your device type, browser, and visit behavior — purely to help improve your experience.
3. How We Use Your Information
We use your information to:
Process and deliver your farm produce orders
Keep you informed about your order status or delivery timelines
Share updates on new harvests, seasonal offerings, or open events (only if you choose to receive them)
Plan and coordinate your participation in farm activities
Improve our website, offerings, and community experiences
We do not sell or trade your information. Everything stays between you and our small team — rooted in trust.
4. WhatsApp Communication
When you message us on WhatsApp or call us for an order or query:
We may save your contact to stay in touch about your order, an event update, or something relevant to your interest.
You can opt out of future messages at any time. Just send us a simple “stop” or message us directly.
5. Cookies & Website Analytics
We use cookies on our website only to:
Help the website load faster and work better
Understand which pages are most visited (through tools like Google Analytics)
You can disable cookies in your browser settings if you prefer. The site will still work, though some features may be limited.
6. How We Store & Protect Your Data
Your personal data is kept safe and accessible only to the core team of Kinnaur Goodness. We don’t collect sensitive financial information (like card details) directly on our website. All payments are handled securely via trusted platforms.
While we do our best to protect your data, no online system is perfect. We recommend not sharing extra sensitive info unless necessary.
7. Your Rights
You have full control over your data. At any time, you can:
Ask us what data we have about you
Request correction or removal of your details
Opt out of any future contact
Just email us at kinnaurgoodness@gmail.com or message us on WhatsApp.
8. Updates to This Policy
As we grow — with more produce, more events, and more stories — this policy may evolve too. Any changes will always be shared right here.
9. Reach Out
If you have questions, concerns, or just want to say hello — we’re just a message away.
Kinnaur Goodness
📍 Kinnaur, Himachal Pradesh
📧 kinnaurgoodness@gmail.com
🌐 www.kinnaurgoodness.com
